Here is a quick tip for individuals responsible for protecting their organization’s brand and online reputation via social media.
KnowEm is a platform that provides users the ability to discover “where their names, brands, or trademarked terms are available (or stolen) on social media networks“. The different 500 social media networks fall into the following categories:
- Bookmarking sites
- Business platforms (i.e., LinkedIn, Slideshare, Spoke)
- Community (i.e., Facebook)
To test KnowEm, let us perform queries for business platforms, information and microblogging applications with the Deloitte brand for the consulting firm. For query, the search tool gives users which platforms are taken with the exact brand name. Figure 1 informs us that only 6 accounts amongst the 24 business platforms are not available specifically:
- The Motley Fool
Furthermore, the identical query uncovers that the “Deloitte” brand is attached to 8 information based social media platforms as seen in Figure 2.
From a microblogging point of view, KnowEm provides details that 8 accounts associated with the Deloitte name. The results for the query regarding the microblogging platforms are provided in Figure 3.
Although KnowEm furnishes a greater number of social media sites that may not be that popular to the masses, it is important to where your brand name or trademark appears on the social web. With the different functions that may come with the hundreds of social media applications, it is very simple for an individual to take a brand name and attach it to a platform that may effect a corporate entity’s online reputation in the short and long term.
Want to take a proactive approach to managing your online reputation? Contact Isabelle Poirier to discuss your needs.
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About The Author:
Ian is a content strategist and the competitive intelligence researcher at Intelegia. With his knowledge of social media tools and an understanding of branding on the web, Ian formulates content marketing strategies for clients’ needs. As co-author of the Canadian Cities Online Marketing Index© and chief blogger at Intelegia, Ian documents and assesses global best practices of organizations’ approaches to social media marketing in terms of integrating their branding and communications strategies to obtain their marketing objectives. Follow Ian on Twitter @citweetz. __________________________________________________________________
Intelegia is a consulting firm in Montreal, Canada that understands the need to be innovative and strategic in a business landscape that’s evolving at an incredible pace. The firm delivers social media strategies to efficiently engage with stakeholders in economic development, business to business and business to consumer segments. It assists clients by defining and executing sustainable social web strategies that will allow their brand message to stand out in a competitive environment where target audience engagement is a must.
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